Inside Sales / Customer Service Representative

Our Client, a global leader in the manufacturing and engineering of energy-efficient infrared radiant heating and cooling solutions for non-residential buildings, especially industrial buildings, warehouses, and distribution centers. Our client operates in over 40 countries around the world. As a global business, our client relies on diversity of culture and thought to deliver on our goals.

Location: Mississauga, ON (Matheson and Dixie Area)

Hours for Work: 8:30am-5pm Monday to Friday In Office

Salary Range: 55-65 K

Are you ready to make an impact with a global leader in energy-efficient solutions? Join Front Line Work Force Inc., a trusted provider of staffing solutions with over 20 years of experience helping businesses thrive with the right people in the right roles. We’re excited to work with a client that operates in over 40 countries worldwide, specializing in cutting-edge infrared radiant heating and cooling solutions for non-residential buildings like industrial facilities, warehouses, and distribution centers.

We are looking for a highly motivated, results-driven Inside Sales / Customer Service Representative to support our client’s growing operations. If you have a passion for customer service and technical sales, we want to hear from you!

What You’ll Do:

• Provide exceptional customer service by addressing product inquiries, providing pricing information, offering technical assistance, and ensuring smooth order processing.
• Follow up with customers to ensure satisfaction and resolve any post-sale issues.
• Be the voice of the company, building lasting relationships with clients and guiding them through their purchasing journey.

What We’re Looking For:

• Customer service experience: You know how to build rapport with customers and ensure their needs are met.
• Excellent communication skills: You’re clear, concise, and confident when talking with clients.
• Technical aptitude: You have a knack for understanding technical products and are eager to learn more.
• Proficiency in Microsoft Office: You’re comfortable using Office tools to stay organized and communicate effectively.
• Education: A college degree and/or technical certification is a plus!