Senior IT Manager
Location: Toronto, ON
Compensation: $120,000 – $130,000 + Bonus + Benefits
About the Role:
Our client is seeking a Senior IT Manager to lead IT operations, infrastructure, cybersecurity, and business systems in a stable and growing environment.
This role oversees both IT infrastructure and business systems while ensuring day-to-day operational stability and service delivery across the organization.
This is a hands-on leadership role with responsibility for both managing systems and actively supporting operational IT needs when required.
The ideal candidate is a practical, well-rounded IT leader with strong operational experience, capable of balancing day-to-day support with ongoing improvements and technology planning.
Key areas include: IT infrastructure, cybersecurity, cloud environments, ERP systems, IT operations, and vendor management.
What You’ll Do:
Lead IT infrastructure including networks, servers, cloud environments, and end-user systems. Oversee cybersecurity controls, access management, and IT risk mitigation. Support ERP/CRM systems and other core business applications
Manage IT service desk operations and escalations, acting as the primary escalation point for critical IT issues and outages. Lead IT projects including upgrades, implementations, and system integrations
Manage vendors, MSPs, and technology service providers
Support IT budgeting and cost optimization initiatives. Partner with business leaders to improve systems, workflows, and service delivery. Provide guidance, coaching, and leadership to IT team members
What We’re Looking For:
We are looking for a well-rounded IT leader with strong operational experience and a hands-on approach.
7+ years of IT leadership or management experience
Strong background in IT infrastructure, networking, and cloud environments
Hands-on experience supporting cybersecurity initiatives
Exposure to ERP and/or CRM systems (strong asset)
Experience managing vendors and delivering IT projects
Strong communication, leadership, and problem-solving skills
Nice to Have
Experience in distribution, logistics, manufacturing, or supply chain environments
Certifications such as ITIL, PMP, CISSP, Azure, AWS, or Microsoft certifications
Why Join
Stable, long-term opportunity with a growing organization
Strong track record of stability, long-term employees, and sustainable growth
Strong focus on internal development and career advancement
Low turnover environment with leadership continuity and support
Broad exposure across infrastructure, cybersecurity, and business systems
High visibility role working closely with senior leadership
Competitive compensation and bonus structure
If you are a hands-on IT leader who enjoys solving problems, improving systems, and working in a stable environment where you can grow your career long-term, this is an excellent opportunity.